Password for new phone : Support Portal

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Password for new phone

Paul Donnelly

started a topic 7 months ago

Good day

Acquired a Xaiomi phone and loaded FF on it

All attempts to log on do not work

There is no "forgot password" option

How to proceed please?

Thank you

4 Comments

Help Hero

said 7 months ago

Thank you very much for your message, we will be in touch to advise how to reset the password.

Sergeant SaveTheDay

said 6 months ago

Thank you very much for reaching out. Please you can reset your password by following this link https://tms.freshphone.co.za put your email address in the reset password field and follow the prompts.

Paul Donnelly

said 6 months ago

Do I need to enter new password?

Sergeant SaveTheDay

said 6 months ago

Hi Paul, yes please enter a new password