Unable to call from Cell C Fixed LTE : Support Portal

Start a new topic

Solved

Unable to call from Cell C Fixed LTE

Nic Roets

started a topic 4 months ago

I don't use Cell C Fixed LTE much. I just did a quick test and

1. I can't use the Dialer app on the tms webpage.

2. I can't call from the Fresh Phone Android app on my phone.

3. I can't call using a 3rd party SIP app.

All of the above works from Telkom LTE, so I'm blaming Cell C

5 Comments

Rapid Resolve

said 4 months ago

Hi Nic,

Thank you for the post, we do not however block any traffic for Cell C.

This could also be the way the Cell C router has been configured.

Nic Roets

said 4 months ago

Ok. It seems like Cell C is working now.

Rapid Resolve

said 4 months ago

Hi Nic,

Thank you.

Janos Csuzda

said 13 days ago

Hi, All MTN numbers can not dial the ported Telkom number! But in the time it was with Axxess was not a issue! It is: you do not have the permission to dial these number!

Porting .

said 13 days ago

Hi Janos

I escalated your issue to our provider.

I will reply on the private ticket I have with you.

Thanks