Hi Michael,
We believe this issue to be resolved, please advise if this is not that case.
Please send in a ticket to or billing and number department as they will be able to further assist with the RICA documentation.
Hi Tyrone
If they are not receiving the mail, they would need to check with their service provider as to why they are not getting it. If you require further info, please send to help@freshphone.co.za to keep the information private
Michael Ramadi