Voice mail not recording : Support Portal

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Voice mail not recording

started a topic 7 months ago

When a caller leaves a message I do not receive it on the TMS, on *85 nor via email. Please advise.

3 Comments

said 7 months ago

Hi Avron

As per your ticket 18626.

Were you able to locate the voicemail email in the spam folder or test using a different email address?

said 7 months ago

It’s working. Had two email addresses configured and did not realize that if you had email configured it disabled *85 voice recordings.

said 7 months ago

Hi Avron

Great news