I can make outgoing FreshPhone calls on a Yealink T40G but incoming
calls do not work. I can receive incoming calls on the FreshPhone iOS
mobile app while on the same routers WiFi. Is this an issue with the
Yealink phone or is it a network setting or security issue? I tried
turning SIP ALG off as suggested elsewhere but it does not resolve the
issue.
My installation is on Openserve fibre 40Mbps and the ISP is
Afrihost. The router is a Dlink DIR825 AC1200. DND is not activated on
the phone. Outgoing call quality is excellent. What else can I do to
allow incoming calls?
1 person has this problem
1 Comment
Rapid Resolve
said
9 months ago
Hi Brett,
The freshphone account can only be registered to one device. If you are going to use the Yealink phone please do not use the mobile application as the registration will be moved to app once you log in.
Brett Cavanagh
1 person has this problem