How is this relevant please?
Have been making outgoing calls
On dialing 021 number, call is answered and can talk for 10 seconds and call is cut
This happened 4 times, once on Friday and 3 times today
Then I see "SIP register failed"
There is a 20mbps line and no-one else using the network
Any chance of a reply to point (1) send 5 days ago, plus the question asked 2 days ago?
Thank you
Regards
Hi Chris
A ticket has been created for your porting question.
I will create a ticket for your support related question.
Thanks
I am aware that the service is inexpensive, but unless it works, it is of no use
Cannot reach "tms.freshphone.co.za"
Reports "took too long to respond". Tried Chrome and Edge. Have a 100 mbps fibre line
What to do please?
Still awaiting a reply to point 1 asked two weeks ago
This one is sorted. The automated OTP sent 3 numbers in rapid succession. The last one worked
Hi Chris,
Thank you.
Chris Clarke
1) I am supporting a friend with covid-19 and got a FF account, paid for airtime and porting
The login and password was copied and pasted into a Notepad document so I would not forget it
Today I cannot log in. The login is: anton@maydaylock.co.za. I clicked on "Forgot password" twice but a PIN was not sent to this address (or I could not see it)
2) A porting application was submitted the day I applied. This was declined, the reason being Telkom had cancelled the account
But the 021- phone works. I can make and receive calls
Another application was sent on 25th June
I have not heard anything. How can I follow this up please?
Thank you