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Airtime purchase not reflecting

I made 2 payments from my card for separate Freshphone numbers and received payment confirmation for both, but only one of the numbers reflects a credit, the other one does not.

I tried e-mailing both and, but just received an automated reply to log a support ticket.

When I logged a support ticket I was informed that Freshphone don't offer support and that I needed to address this issue on the forum.

Please can someone assist me?

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Hi Caroline

Your account has been updated.


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