Have been helping new customers with a Grandstream ATA, model GS-HT-801
Last week there were no problems. Within a few mins of configuring the unit and rebooting, it came on line and could be used
Tried two today and these keep reporting "Offline"
The configuration is the same...
sip.freshphone.co.za
The 087xxx number
The password as shown
Is there anything I should be looking at?
Thanks
Hi Chris
It is sip1.freshphone.co.za, ( not sip.freshphone.co.za)
Chris Clarke
Have been helping new customers with a Grandstream ATA, model GS-HT-801
Last week there were no problems. Within a few mins of configuring the unit and rebooting, it came on line and could be used
Tried two today and these keep reporting "Offline"
The configuration is the same...
sip.freshphone.co.za
The 087xxx number
The password as shown
Is there anything I should be looking at?
Thanks