It has been successfully reset
I see a config issue on the account and I have requested the Dev guys to reset. Should happen at about 08:00
thanks, its working now
I have reset your account and it will work once the back end guys match your password and flush out our blacklist server. They should have this done at about 08:00 and then you will be good to go
I am having the same issue. the app failes to register and on the PC it says "connection timed out, try again"
All looks good on our side. Please reset your mobile application and set it up again
Hi, I'm experiencing a the same issue. On dashboard it shows offline and phone does not register from Mobile device. Timed out, please try again later
It should be fixed for you now. We replied via your ticket
We did reply to you earlier. Did you not receive it? We have tested your account and it is definitely working without issues. We received your mail at 11:07 and replied at 11:21
it would appear that none of our issues are being resolved to anyone' satisfaction. sent email to help desk automated reply basic not interested
i think i will search and find another supplier
We are dealing with these on a case by case scenario via email/tickets. If you haven't already, please send a mail to firstname.lastname@example.org.
There might be info that we require which should not be put on a public forum