Hi Kobus,
Thank you for your mail.
Please follow the link below which guides you through the porting process and procedure.
https://www.freshphone.co.za/porting/
Once you have signed up you will receive a welcome mailer with your TMS login credentials.
Link to our signup page: https://www.freshphone.co.za/sign-up/
I have attached a freshphone signup guide to assist as well.
Thanks
Fresh phone
I have already signed up. I don't have proof of my neotel number. Neotel is not helpful at all. How will my number be verified?
Hi Kobus
Please send a mail to port@freshphone.co.za. They will assist you
I had a Neotel pre-paid phone, a service that ended on the 28th June, is there any chance of being able to port that number or would I be better off purchasing a new 011 number?
You, wont be able to port your Neotel prepaid number.
You will be better off purchasing a new number at a once off R25. Please send a proof of residence for the area chosen to port@freshphone.co.za.
All I get from this email address is:
This email channel will only cater for tickets relating to Billing and Porting, technical enquiries will be automatically closed.
That is a automated response, I have received your ticket.
Thanks
kobus brits
I WAS ON THE NEOTEL PREPAID PACKAGE. I DON'T HAVE ANY ACCOUNTS OR EVEN ACCOUNT DETAILS. MY NEOTEL NUMBER IS 011 0396898. HOW DO I PORT MY NEOTEL NUMBER?