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Porting a geographical number

Hi please help me port my 2 neotel landline numbers ASAP

Hi Sunitha

Thank you for your mail


To start the porting process please login to your TMS:


- Select your account

- Select DID manager on the right hand panel

- Select "Port my geographical number"

- Follow the prompts and complete the porting application form

- Upload all documents and submit your submission.


Please DO NOT cancel your line with your current provider, only cancel it once the port has been successful, The provider will receive a port out notification and they should automatically cancel your line, however always best to follow up with a call to them to confirm the cancellation on the line.


We cannot port a cancelled/suspended line.


Porting takes between 7-21 days.

Hi can you please help me with my Neotel landline please port for me 

Mine are still working just i can't recharge please help ASAP cause it's a business lines pleas help

Hi I'm still waiting for my number to be ported

Hi Sunitha

Neotel have an huge backlog of ports as so many people are porting away. Lets hope it falls in the 7 - 21 days window. It's been 17 so far. Normally this process is much quicker, they are just very busy

Hi Maseru

Here are the steps for moving and porting. 

Thank you
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