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no incoming calls

Hi , i have downloaded the freshphone app on my andriod phone, i can make calls but i cannot receive any incoming calls , please help 


I was able to call into your number, please ensure you have given the correct permissions to the app as well as you have the push notification server option enabled, that will allow the app to open when you get a call.

The push notifications is enabled, how do you give the correct permissions to the app?

I am not certain, when you install the app it prompts you to give access to things like contacts, notifications, microphone etc, did you allow these?

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