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Re-activate account "removed" from SIP Settings

I very stupidly clicked "Remove Account" in the SIP settings section of my dashboard.


Now when I sign in this is what I see:


FreshPhone | My Account

Your profile picture

Jan Schoombee Edit Profile

Job / Position / Profession:

Email Address:

jan.s@ecps.co.za

Address:

Durban North

Location:

Durban, South Africa

Cellphone Number:

0836

My Account My Contacts My Provisioning

Back Refresh Close

Oops! You don't have any accounts set up yet, click the Add Account button above to add a new telephone account.


The only problem is: There is no "Add Account" Button.

What now

3 people have this question
8 CommentsSorted by Newest First

Hi Jacques and Joash


Please send a mail to help@freshphone.co.za to attend to your issue with the account removal

I have the same issue. Please could someone look into my ticket
Hi Fresh Man, I have the same issue. I was under the impression that a new number which I purchased would be under a different sip. Please help.

No problem!

Hi Fresh Man,


Thank you for the prompt response.


It is all working now, I appreciate the effort.


All the best,

Craig

Hi Craig,


I have replied to your ticket, the reason why we don't want tickets created is because this is supposed to be a community driven and supported system, obviously with the issue you had we would need to intervene which we have. I have sent a request to dev to remove the ability to remove accounts from a TMS, a number of people press that button by accident so we are going to either remove it or add a warning before removal.



1 person likes this

Hi @Fresh IT,


I have the same issue and your system wont let me log a ticket. This is very irritating.


Please advise.

Hi Jan,


I've answered your query on the private ticket you created. 


Thank you. 

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