How to set up Freshphone on a Fanvil X1P? : Support Portal

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How to set up Freshphone on a Fanvil X1P?

Johannes Willem Lamprecht

started a topic almost 3 years ago

I am trying to set up freshphone on a Fanvil X1P phone. I enter the freshphone server address as "sip1.freshphone.co.za" but get the massage "fail to save". Any advice?

Best Answer

Fresh IT said almost 3 years ago

Hi Johannes,

Please try using the IP address instead of the URL.

41.221.5.107

Thank you.

5 Comments

Fresh IT

said almost 3 years ago

Answer

Hi Johannes,

Please try using the IP address instead of the URL.

41.221.5.107

Thank you.

Johannes Willem Lamprecht

said almost 3 years ago

Is daar dalk iemand wat my in afrikaans kan help?

Fresh IT

said almost 3 years ago

Hi Johannes,

I will respond on the private ticket you created.

Thank you.

Johannes Willem Lamprecht

said almost 3 years ago

Both my instruments are now registered. I still cannot receive incoming calls and/or make outgoing calls. What could be the problem?

Fresh IT

said almost 3 years ago

Hi Johannes,

I see that you have your divert activated on the web portal. Please deactivate this setting and test.

Thank you.