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How to set up Freshphone on a Fanvil X1P?

I am trying to set up freshphone on a Fanvil X1P phone. I enter the freshphone server address as "sip1.freshphone.co.za" but get the massage "fail to save". Any advice?


Best Answer

Hi Johannes,


Please try using the IP address instead of the URL.


41.221.5.107


Thank you. 

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Answer

Hi Johannes,


Please try using the IP address instead of the URL.


41.221.5.107


Thank you. 

Is daar dalk iemand wat my in afrikaans kan help?


Hi Johannes,


I will respond on the private ticket you created. 


Thank you. 

Both my instruments are now registered. I still cannot receive incoming calls and/or make  outgoing calls. What could be the problem?


Hi Johannes,


I see that you have your divert activated on the web portal. Please deactivate this setting and test. 


Thank you. 

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