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Offline since the weekend

Good day, I wonder if you could assist?


My FreshPhone account went offline over the weekend and refuses to connect.


I am running:

Fiber (WebAfrica) on a ZyXEL router.

Yealink W52P and can remotely connect.


I have tried:

replacing the Server Host with: 41.221.5.251

adding proxy as: 41.221.5.251:5060


Still, the device shows OFFLINE in FershPhone and "Register Fail" in Yealink.


Has anything changed?

kind regards

Aubrey Kloppers


Hi Aubrey,


Thank you. 

100% back up and running.  Thank you Fresh Man

Hi Aubrey


It looks like your device is online and registered on a W52, I see that you have also made calls since this forum post was sent through. Please confirm if all is in order

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