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RICA Issue?

Hi, the RICA form I need to fill out seems to be different to the one in the help guide in this forum.  I can only upload an ID document, there is no place to upload a proof of address document.  Could you suggest a solution?  


Hi Suzanne,

We only require proof of ID.

 Hi. I have also uploaded my ID document. How long does the RICA process take?

Hi Raffaello

Normally a couple of hours, I see yours was done already

I have tried to upload my ID and it just throws me out each time.  Not a good start to a relationship with this company.

Anyone else get thrown out constantly?

Hi Patricia

Your RICA has been approved.

Hi , please help ,I uploaded my documents and it says your Rica has been approved but there is no receipt generation for me to pay the R25 and get 010 number

Hi O'Brien

We have responded to the private ticket that we have with you. 


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