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HT801 Adapter does not want to connect to configuration through the IP

I tried to connect to the configuration on the Grandstream HT801 by putting in the IP address of the adapter on the address bar and it always states that IP address refused to connect. I have tried resetting, contacted the customer support at grandstream, checked proxy settings, firewall, etc to no success... what could I do...

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Hi James

If we require to log into that device, we consult this user guide

If it does not work and Grandstream can't assist then this device could be faulty.

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