Tms.freshphone.co.za does not respond : Support Portal

A

Andre Botha

started a topic over 4 years ago

Why is tms.freshphone.co.za not respond

Fresh Man

said over 4 years ago

Hi Andre,

It seems there's an issue on the RAIN network and reaching our IP ranges, I actually use RAIN too and I can not reach it either. I cant tell if you are using RAIN but I think you may be.

Please try login from your mobile phone's data network to confirm.

We will take this up with RAIN.

Fresh Man

said over 4 years ago

Hi Andre

RAIN has confirmed that they have resolved the routing issues that they were having

N

Nigel Lawrence

said over 4 years ago

I also had this problem, but discovered that https://tms.freshphone.co.za is accessible whereas http://tms.freshphone.co.za always gives a 404 Error.

Fresh Man

said over 4 years ago

Hi Nigel,

Sorry about that I have fixed the redirect.

M

Moloke Tebeila

said over 3 years ago

tms freshphone does not respond

Fresh Man

said over 3 years ago

Morning, I have rectified this issue with the certificate.

L

Lloyd Mushina

said 11 months ago

I would like to change my payment details. Bank or card details. But I can't see where exactly it is done. If you go to top up and try to edit details it will not take you any other than where you must make payment which is where you do not want to go because you need to ch those details first.

Fresh Man

said 10 months ago

Hi Lloyd

When you make a payment through us we direct you to a payment gateway which connects to the bank. It then requires you to enter your card details each time. We do not save card details. Therefore you do not need to change the details anywhere