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Porting of number

 I have paid R150.00 to port my number on 2017-08-29. Nothing has been done. How can I rectify this. I Need to start using my phone.  My number 0872382603 to 012-9932522

Hi Marietjie

Your Forum post had been converted to a ticket and has been assigned to the Porting department. Someone will be in contact this morning

i need to port my neotel number is it possible?

Hi Mbuyi

This is possible yes:-)

Please see below steps in order to make this happen:

To start the porting process please login to your TMS:


- Select your account

- Select DID manager on the right hand panel

- Select "Port my geographical number"

- Follow the prompts and complete the porting application form

- Upload all documents and submit your submission.


Please DO NOT cancel your line with your current provider, only cancel it once the port has been successful, The provider will receive a port out notification and they should automatically cancel your line, however always best to follow up with a call to them to confirm the cancellation on the line.


We cannot port a cancelled/suspended line.


Porting takes between 7-21 days.

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