Call Forwarding : Support Portal

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Call Forwarding

Nick Beazley

started a topic over 3 years ago

Hi. I forward the calls from the Fibre line to my cell. I can see the call on my cell is from the fibre line. They can hear me but I cannot hear them?

2 Comments

Fresh Man

said over 3 years ago

Hi Nick,

We have managed to recreate the occurrence on your account on our end, we will use this example when escalating the matter to our network provider.

We will update you once we have received feedback.

Thank you for bringing the matter to our attention.

Fresh Man

said over 3 years ago

Hi Nick,

We have received word from the network provider, please may you test your account once more to confirm that it is indeed fully operational.

Regards,

FreshMan