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Call Forwarding

Hi. I forward the calls from the Fibre line to my cell. I can see the call on my cell is from the fibre line. They can hear me but I cannot hear them?

Hi Nick, 

We have managed to recreate the occurrence on your account on our end, we will use this example when escalating the matter to our network provider.  

We will update you once we have received feedback.

Thank you for bringing the matter to our attention.

Hi Nick, 

We have received word from the network provider, please may you test your account once more to confirm that it is indeed fully operational. 



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