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Incoming/outgoing calls not working.

I have set up my fresh phone account on my SNOM360 phone however on incoming calls I get sent straight to voicemail and outgoing calls my phone just displays: Disconnected. Not acceptable here.

The dashboard shows that I am connected and the phone does have a dialing tone. 

1 person has this question

I disabled RTP encryption and this fixed the outgoing call problem, however the incoming calls still persist to be an issue 

All outgoing dialled numbers have stopped working recently (2 weeks) with the message 'Not acceptable here'.  I understand that it has to do with the SIP provider.

Kindly advise how this can be fixed, as these are all numbers that I have used regularly.


Hi Tessa,

I have replied to you privately, please could you test and advise.

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