The ported Telkom number shows in the DID Manager panel, but if the number is called there is no response/ not available.
Please advise on what information they need from us.
Hi. My ported number has been working perfectly for the last few months, but today whenever I call the ported telkom number I get the automated response that the number is not on the Euphoria network. Any suggestions?
I tested the number on my side and the number rings, I did not receive a message stating the number is not with us. Please test the number and advise if the issue persists.
Issue resolved many thanks to Fresh Man
You could get an ATA adapter or a VoIP phone.
Hi, my ported Telkom number works when it is dialled from a cell phone but friends dialling from a fixed Telkom landline get an engaged signal. Could Telkom have disconnected the number when my service with them was cancelled and how can I resolve?
why can i not receive and incoming calls on my yealink phone
I've answered your question on the private ticket you submitted.
Hi, My number also shows in the DID Manager and I can make calls with the correct CallerID but when I try and phone it from my cellphone (MTN) the call just ends without my phone ringing. Can you please assist?
I will create a private ticket for you.
Good day, My ported Telkom number shows in the DID manager screen, but I cannot receive calls on it. I can receive calls on my freshphone number, but when I try and phone from my cell phone to my 021 number it does not go through. I am using a Yealing W52P and did the whole hand set registration process but can not receive calls to my 021 number. I can however, make calls from the handset.
I have created a private ticket so that I can do an investigation on your number.