How to purchase Airtime using a Credit Card : Support Portal

Fresh Man

started a topic over 5 years ago

This short video will show you the simple steps involved in purchasing airtime using your credit card for your Fresh PHONE account.

https://youtu.be/2wvb8CacaNM

BRADLEY

said over 4 years ago

hi,i tried to purchase with my FNB gold card,after receiving the OTP code i made a mistake n punched the wrong code and i my card was then blocked...now im tryin to use capitec and still having problems too

Fresh Man

said over 4 years ago

Hi Bradley

Please send your billing query to billing@freshphone.co.za

A

ALBET

said over 4 years ago

im also having a similar problem with FNB visa card is there any other way i can use to purchase airtime?

screen shot attached bellow.

Screenshot -...

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A

ALBET

said over 4 years ago

i just tried with ABSA card stil same error ,find the attached screenshot bellow

screenshot.jpg

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Fresh Man

said over 4 years ago

Hi Albet

I see you have sent a mail to billing@freshphone.co.za. They will deal with it via there as this is a public forum

M

Moloke Tebeila

said almost 4 years ago

I"m using debit mastercard to purchase airtime but it wouldn't accept it why?

Fresh IT

said almost 4 years ago

Hi Moloke,

I hope you are well. As mentioned in a previous post we do not support any other payment function besides credit cards. I apologise for the inconvenience.

Thank you.

p

patrick mandlathi

said over 3 years ago

Thanks my phone is still connected.

M

Michael Liebenberg

said over 3 years ago

Funny how people just have to mention that they have a FNB gold card. That is the same as having a Click Club card... everyone can get one..... :)

sales.ezweni

said about 2 years ago

Guys i beleave this product is difficult to maintain it, how to run a product but failed to attend airtime issues, i buy airtime for business purpose and you take more than 5days to resolve it

sales.ezweni

said about 2 years ago

Guys i beleave this product is difficult to maintain it, how to run a product but failed to attend airtime issues, i buy airtime for business purpose and you take more than 5days to resolve it

Porting .

said about 2 years ago

Good Day

I have replied to the ticket I have with you.

Thanks

v

vishal@sersec.co.za

said about 2 years ago

Hi I tried to purchase airtime on my FNB card but failed, give system error

C

Cyril Mvelase

said almost 2 years ago

Hi it 2 weeks now trying to recharge using my debit card but it says I must contact my bank but I've been using the same card for months. Please sort this issue is really a problem.