Start a new topic

Setting up your W52P and registering your phone

These videos will help you setup your WP52 handset and register your Fresh PHONE account to your handset. 

Copy and paste the links below in your browser to watch the videos. 

i cant log in


I have done everything as per the instruction but my fresh phone login does not work


Hi James, 

Have you signed up to the freshphone service? I do not see any user on our platform using your email address, other than on this help forum.

i have set up my w53p yearlink phone but i cannot receive incoming calls

Please make sure you have ticked incoming calls on the yealink base station's web UI, this is under account and then number assignment.

Good day

we received our phone (Yealink-Yealink T21 E2 Entry Level IP Phonetoday can we be assisted with the configurations please ---

as it keep saying obtaining ip address 

we are using fibre as network connectivity




I see the account is only on my side, please advise if you need further assistance regarding this query.

Login or Signup to post a comment