How do I set up a Huawei B315 with my Analogue phone?
Fresh Man
started a topic
almost 6 years ago
Configuring Huawei B315 for use with Fresh PHONE
STEP
1 Log on to your Huawei B315
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Navigate to the Settings tab expand the Security menu then click on SIP ALG Settings. This setting needs to be Disabled as it might cause dropped calls or loss of registration.
Thereafter you may update the voice settings as per the example is shown below:
STEP
2 Setting up the SIP Server
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Navigate to VoIP menu and click on SIP Server and enter the server details (check your accounts dashboard) an example is indicated in the screenshot below:
STEP
3 Add the SIP Account
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Now you should be able to see a Registered , registration status once you have added the SIP Account to the device if this is not the case review the configuration settings as well as the SIP credentials you have inserted.
Remember: SIP Account & Username must consist of your 11 digit Username (check your account dashboard)
I have a Huawei B315 and connected an analogue phone to it. I followed all of the steps as per above, but in the end the B315 still does not register to the SIP server. I then inserted the IP address of sip1.freshphone.co.za which is 41.221.5.251 into the SIP server domain name block in SIP Server settings and voilah, it works.
I am able to ping the server. I've tried using the ip as well as the domain name I can register with the app and make call. Just cant get the connection to work with the router....
I am using dynamic ip for a FTH connection.
Please advise
Fresh Man
said
over 2 years ago
Please disable SIP ALG on your routers Firewall/Security settings.
B
Bilal Jooma
said
over 2 years ago
Thats step 1 of your guide which I have done.
Fresh Man
said
over 2 years ago
Hi Bilal
Did you reset the app after using it in the settings? If not, it will clash with the B315 account
B
Bilal Jooma
said
over 2 years ago
yes, I logged out and then deleted the application on my phone. Somewhere on your site its documented that only one connection is supported per a line. The B315 is still showing unregistered. Are you not able to view the connection logs based on the number to your server? At least then I can rule out config vs breakout from ISP or even the firmware on the 315.
Fresh Man
said
over 2 years ago
Hi Bilal
Try connecting the Browser phone through that B315 to rule out breakout from ISP
G
Gerard van Nikkelen Kuyper
said
over 2 years ago
I have tried all the advice given but it is still not registering on the B315, the browser phone is also not loading, what could the issue be? I am using rain with a analogue phone plugged into the back of the router, I have also delinked the app softphone before configuring the router.
B
Bilal Jooma
said
over 2 years ago
Browser phone works, mobile app works. Just cant seem to get he B315 to work.
Fresh Man
said
over 2 years ago
Try drop the level of the firewall to test, maybe even turn it off completely
Fresh Man
said
over 2 years ago
You can also try 41.221.5.251 instead of sip1.freshphone.co.za
G
Gerard van Nikkelen Kuyper
said
over 2 years ago
I have turned off the firewall completely and still not registering, I have also used 41.221.5.251 instead of sip1.freshphone.co.za and still no luck.
Fresh Man
said
over 2 years ago
Hi Gerard
I will try register your account on a B315 in our office. If it registers then either your B315 is faulty or your ISP is blocking it from registering
G
Gerard van Nikkelen Kuyper
said
over 2 years ago
Thanks, If it does work, could you please send me screenshots of the settings so that I can exactly replicate those settings if it registers.
Fresh Man
said
over 2 years ago
Hi Gerard
It did work, I will send the screenshots from a ticket to keep it private
Fresh Man
Navigate to the Settings tab expand the Security menu then click on SIP ALG Settings.
This setting needs to be Disabled as it might cause dropped calls or loss of registration.
Thereafter you may update the voice settings as per the example is shown below:
Navigate to VoIP menu and click on SIP Server and enter the server details (check your accounts dashboard) an example is indicated in the screenshot below:
Now you should be able to see a Registered , registration status once you have added the SIP Account to the device if this is not the case review the configuration settings as well as the SIP credentials you have inserted.
Remember: SIP Account & Username must consist of your 11 digit Username (check your account dashboard)
There you go! Now you just need to get calling.
Good Day,
I have a Huawei B315 and connected an analogue phone to it. I followed all of the steps as per above, but in the end the B315 still does not register to the SIP server. I then inserted the IP address of sip1.freshphone.co.za which is 41.221.5.251 into the SIP server domain name block in SIP Server settings and voilah, it works.
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Sorted by Oldest FirstBilal Jooma
Having an issues with the B315S
I am able to ping the server. I've tried using the ip as well as the domain name I can register with the app and make call. Just cant get the connection to work with the router....
I am using dynamic ip for a FTH connection.
Please advise
Fresh Man
Please disable SIP ALG on your routers Firewall/Security settings.
Bilal Jooma
Thats step 1 of your guide which I have done.
Fresh Man
Hi Bilal
Did you reset the app after using it in the settings? If not, it will clash with the B315 account
Bilal Jooma
yes, I logged out and then deleted the application on my phone. Somewhere on your site its documented that only one connection is supported per a line. The B315 is still showing unregistered. Are you not able to view the connection logs based on the number to your server? At least then I can rule out config vs breakout from ISP or even the firmware on the 315.
Fresh Man
Hi Bilal
Try connecting the Browser phone through that B315 to rule out breakout from ISP
Gerard van Nikkelen Kuyper
I have tried all the advice given but it is still not registering on the B315, the browser phone is also not loading, what could the issue be? I am using rain with a analogue phone plugged into the back of the router, I have also delinked the app softphone before configuring the router.
Bilal Jooma
Browser phone works, mobile app works. Just cant seem to get he B315 to work.
Fresh Man
Try drop the level of the firewall to test, maybe even turn it off completely
Fresh Man
You can also try 41.221.5.251 instead of sip1.freshphone.co.za
Gerard van Nikkelen Kuyper
Fresh Man
Hi Gerard
I will try register your account on a B315 in our office. If it registers then either your B315 is faulty or your ISP is blocking it from registering
Gerard van Nikkelen Kuyper
Thanks, If it does work, could you please send me screenshots of the settings so that I can exactly replicate those settings if it registers.
Fresh Man
Hi Gerard
It did work, I will send the screenshots from a ticket to keep it private
Gerard van Nikkelen Kuyper
thanks, waiting for the screenshots
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