Thank you so much.
Hi Fresh Man,
Thank you for response!
Could I use both a Yealink W52P & Yealink W56P on same base with same number?
Hi Harvene
Yes you can. You might need to update the Firmware on the base if you are using a very old firmware
Just setup my first acct with zoiper to see if it will work and all is good. But then proceeded to hook up my grandstream 801 setup all settings, rebooted and found that on my dashboard the phone was offline =
status on grandstream - unregistered. how do I get the 2 to hookup? is there a go botton? -
have been through settings 3 times all looks good. Thx Len
Hi Callie
As per the private ticket this has been resolved.
have checked - modem firewall
Hi Len,
I hope you are well. Please can you send me screenshots of the set up page on the device.
Thank you.
Hi there
In step 3 above, the IP address on my phone shows as 0.0.0.0. Any idea why that would be?
Thanks
Louise
Hi Leslie
Yes, it is exactly the same process
I get to step 3 above and there is no IP address. I am with Afrihost and using a dLink DIR-825ACG1 router
Please help
It was not plugged in - how could I be so silly!!
Thank you!
Now the next problem is, I am able to call out from the phone, even although when making a call a hear a message that says "Unable to route your call, please contact your service provider" . The call will go through and the call can be answered, but if I try to call my fresh phone it does not ring. Did I miss something somewhere?
How do I factory reset my Yealink T 21 E2 handset?
Press and hold the OK button
I need to setup my Yealink W60B and W56H handset. Will this be the same as for the W52P and W56P configuration please?
Fresh Man
These steps assume you have signed up successfully and have access to your online portal available at https://tms.freshphone.co.za
Step 1 - Hardware Power Up
Step 2 - Handset Registration to the Base
Step 4 - Retrieving your Phone/SIP Settings
Enter the Username = admin and Password = admin
You will open up on the Status Tab - Select the Account Tab (image below)
Using the information from the image above you would enter the following.
(You will need to enter the details from your Phone/SIP Settings)
Use the default Account1
Line Active = Select "Enabled" from the drop-down menu
Label "Enter your SIP Username" = 27879446279
Display Name "Enter your SIP Username" = 27879446279
Register Name "Enter your SIP Username" = 27879446279
Username "Enter your SIP Username" = 27879446279
Password "Enter your SIP Password = (Click show password to see yours)
Server Host "Enter your Server Host = sip1.freshphone.co.za
Click Confirm at the bottom of the page
The Register Status at the top should change to Registered.
Click on the Settings Tab
On the left hand menu click Time & Date
Ensure the settings are as follows
DHCP Time = Enabled
Time Zone = +2 Greece, Israel, Russia
Daylight Saving = disabled
Primary Server = ntp1.freshphone.co.za
Secondary Server = "blank"
The rest of the settings can remain default
Click Confirm at the bottom of the page.
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