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Internet Router Settings

Settings for your Internet Router

SIP ALG = Should be disabled on your Internet router (usually found under security). If not disabled SIP ALG can cause problems with calls such as randomly cutting calls and/or your registration with the server. 

You can ask your Internet service provider (ISP) to help you disable SIP ALG.All other router settings should not affect the functioning of Fresh PHONE.

2 people have this question

I need someone to explain how to reset up my phone to my wifi . I have recently moved and need assistance to plug in all the necessary wires and cords. Thanks. Does anyone do call outs?

Please note we do not do call outs, could I suggest contacting your internet service provider and asking them for assistance please? 

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