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Register Fail Error

I've recently switched to fibre (Axxess) and have been experiencing problems reconnecting VoIP. I have the Yealink W60B dect and have entered all SIP information that was used with previous ISP however keep receiving register fail. I’ve check the account information and tried adding “:5060” after SIP address. Occasionally it registers once after a hard reset but then resumes register fail. Please assist.
1 Comment
            

When you switched to fibre did you get a new router? Please check  the firewall settings if you did as it is probably restricting the  device's access. 


Please also check for SIP ALG and ensure its disabled.

        
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