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New Freshpone account is baffling me

When I call to the FreshPHONE number from cellphone or landline, it sometimes rings, sometimes nothing happens, sometimes, I get a recording saying "The person is on the phone" and sometimes I get a message saying "The person us unavailable at present".  How can this be? I can never give this number to anybody to call me, because I don't know if it will ring on my side.  In order to force the number to ring on the ip phone, I have uninstalled FreshPHONE from my smartphone, and also the Zoiper app on my windows 10 computer - all to no avail.


Can anybody please advise me? 


Thank you in advance.

Brian.

1 Comment

When you uninstalled the Freshphone app did you reset it first?

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