Liquid error: undefined method `name' for nil:NilClass
Start a new topic

Verified my email

I am struggling to verify My account

Hi Robert, have you already uploaded RICA docs?


I'm trying to sign up, but getting stuck at the email verification part. I receive the email with the code, I copy it from my email to the signup form, but the signup form says that the code entered is not correct. I tried 3 times, still no luck.


I think there is a systems issue?


1 person likes this

My brother is having a similar issue today - please advise how this can be sorted?


Error he gets:


Email validation code does not match, please validate your email again and enter the code into the field provided. 

My brother is having a similar issue and gets below message when he tries to sign up as a new user to FreshPhone

Email validation code does not match, please validate your email again and enter the code into the field provided. 

Yea, the error it gives is as follow "Email validation code does not match, please validate your email again and enter the code into the field provided." 


Got new codes 3 times, still the same message everytime, and stuck there

Hi all, we believe this issue to be resolved, please let me know if you are sill experiencing issues I will fast track it with Dev.



Login or Signup to post a comment