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Inbound Caller ID

I have a D-Link DSL-G2562DG and using the VOIP functionality for connecting with FreshPhone service. The problem I have is that try as I might, I cannot seem to get incoming callerID to work. Any incoming calls show up as "Out of Area" on my phone display. Outgoing callerID however does work.

I've been through the settings and can't seem to find anything wrong. Does anyone perhaps have any suggestions?

The only setting I can see is "CID Mode" where the options are FSK and DTMF, tried both with no success.

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