When I try to call my freshphone number from my Telkom landline, there is no sound after the dial tone and no incoming call is logged on the management page. However, the freshphone number is able to call the Talkom line without issues and calls made from MTN and CellC connect to the freshphone successfully.
I have created a ticket for you, Kindly reply with a call example and I will be to escalate with our provider.
Source Number/number you are calling from:
Destination Number/Number you are calling:
Date and Time: