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Freshphone App - unauthorized

My freshphone App stopped working. The green dot flashes on the top of my phone - unauthorized but does not connect, I can not receive any calls. Also if I log into my account and check, there is is the following status: Device Status Offline. It used to work fine but just recently stopped.


1 person has this problem

I have the same issue. Wonder if freshphone still exist.

Hi Bradley


Your issue was resolved via the ticket that you sent in

Hi Thomas


We still exist. I see you have 2 accounts with us, one is online on a mobile app and one is offline. I just tested your offline account on my phone and it registered straight away

Thank you for resolving the issue, Freshphone App is working fine now.

Hi Bradley


We just updated the App to use our Primary codec. Get the update in the store and enjoy the excellent call quality

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