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Hi Douglas
Your account is the 2787 number, this is the number that needs to be set up on the phone. You ported number is pointed at your account, ie if someone calls your ported number, it rings on your account 2787xxxxxx
Our system would probably have blacklisted your IP address due to incorrect credentials hitting our servers and being picked up as a hacking attempt. If you can't register the 2787 number, send a mail to help@freshphone.co.za with your Public IP address so we can remove it from our blacklist. You can go to Google and type Whats my IP and it will give you your public IP address
Hi Douglas
Always a pleasure
Douglas Duke