phone offline for the last few days after topping up wallet
Having the same problem for the last two days! Any response?
Hi there @Vincent Vlok
I've responded to your personal ticket you logged.
The error :
Its a logging in error with the wrong credentials.
still offline no use full info as to how to resole the issue some help would be good
Same problem. After over a year of no problems my phone status is now offline and will not register.
We are dealing with these on a case by case scenario via email/tickets. If you haven't already, please send a mail to firstname.lastname@example.org.
There might be info that we require which should not be put on a public forum
it would appear that none of our issues are being resolved to anyone' satisfaction. sent email to help desk automated reply basic not interested
i think i will search and find another supplier
We did reply to you earlier. Did you not receive it? We have tested your account and it is definitely working without issues. We received your mail at 11:07 and replied at 11:21