We were down on Saturday evening. One of our databases got corrupted. Anyone still struggling to register need to send us a mail to email@example.com and we will assist on a case by case basis
I am having the same problem. It seems my device has been offline for quite a while. I am FICA'd and have credit available but device is offline... possibly since your database got corrupted in November?
I just tested both your accounts on my phone and they registered straight away. Please try the SIP Credentials that you will find in the TMS.
i have the same issued device offline for the past 4 day. please assist
We have responded to your ticket regarding the matter above
but i have registered the account on my side and all seems good.
Please check your SIP details and try to register the account again.