i am able to make calls using grandstream HT-802 but not receive calls :

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started a topic 7 months ago

i have successfully registered my phone and am able to make calls on the grandstream HT-802, but incoming calls are not ringing. can anyone help?

4 Comments

said 7 months ago

Hi Clive

We can't see it online on our side. Have you disabled SIP ALG on your router?

said 7 months ago

yes. it's working perfectly. i see it on your dashboard, so looks like you can see it?

said 7 months ago

where can i get an update on my porting application?

FP-PORTv2-01165

said 7 months ago

Hi Clive, please can you log a ticket with porting and they will be able to respond.

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