Liquid error: undefined method `name' for nil:NilClass
I have responded to you via email
Thanks
Fresh Admin
I am also trying to topup my prepaid account, but receive a message: There seems to have been a problem please reload the page. If the problem persists please notify us with the problem and we will resolve it as quickly as possible. Sorry for the inconvenience.'
I will be grateful if this can be sorted out as soon as possible.
Regards,
Hannes
i have the same issue as well. Been trying to buy airtime since Monday 30th December 2019.
One of my clients has had the same issue and message. Have logged a ticket but lets see.
Still the same this morning. Could we have some form of feedback on the issue?
Is this a system wide issue affecting all users or just specific accounts?
Currently trying to stop people from changing away from the Fresphone service, pretty hard when having zero info to pass on regarding resolution :/
Rudolph
This is the error message being displayed today (09.11.2019) when trying to make an online payment to top up airtime: 'There seems to have been a problem please reload the page. If the problem persists please notify us with the problem and we will resolve it as quickly as possible. Sorry for the inconvenience.'
Any news on when the problem would be addressed and fixed?
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