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Can receive calls but cannot make outgoing calls

Hi there,


I am testing this service at my parents house who are living in another location to see if they can use this when they move away from telkom. 


I am able to receive calls, but outgoing calls do not work. I do get a dial tone on the phone. 


On the website it shows Online 47ms Grandstream HT801 1.0.15.4.  

 

 



1 Comment

Hi Sanju, 


It could very well be a setting on the grandstream device. I will see if I can search the forum for the solution because I seem to remember someone else recently having this exact issue. I am not overly familiar with the HT ATA's have you used the youtube video one of our members created as a reference? 


http://help.freshphone.co.za/a/solutions/articles/17000078080

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