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The number you have dialed does not exist on euphoria

Good Morning


I have ported my geographic number.

It shows up under DID management.

When I try to call it it says:The number you have dialed does not exist on euphoria


Thanks


Hi David, I have corrected the dialling issue, however I see your phone is offline therefore will not receive calls.

Please register your phone and re-test and advise.

Thanks

Many Thanks


I think Vox (my ISP) is blocking something.

It refuses to connect, but when i use a mobile connection or a different internet connection it works perfectly.

Have you seen this before?

Hi David


It might be something on the router that is blocking it. Try turn off SIP ALG in your security/Firewall settings and try use the IP address 41.221.5.251 instead of sip1.freshphone.co.za

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