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Yealink Handset Not Ringing after Porting

We are having a problem with our Yealink W52P. We set up as per instructions. We can make out going calls through the phone but incoming call it doesn't even show an incoming call but from the person call it rings. Please assist


infact no incoming calls to the handset

Hi Alfonso


Please see if the Number assignment has been done properly on the base station for incoming calls. Generally if you have an issue, search the forum and you will see how to fix it


Here are some forum posts to assist


http://help.freshphone.co.za/a/forums/topics/17000006444 


http://help.freshphone.co.za/a/forums/topics/17000004918 


http://help.freshphone.co.za/a/forums/topics/17000010860 

I entered the SIP username of 087 as per dashboard. Must I change to 011 number coz I see to lines assigned on top on caller ID 

image


Im not getting anywhere with this. This is so frustrating.

Hi Alfonso


You must keep the 87 number there. Have you changed the number assignment on that screenshot the 5th line going down on the left?

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