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"unable to route your call" message but call goes through

For the last few weeks, when I call most numbers, I get a message which says "unable to route your call. Please consult your service provider." However, the call then goes through and the number I'm calling rings. I also sometimes get a message "this number does not exist. Please re-check the number or consult directory enquiries." However, the call then goes through. This has only recently started happening and occurs on most numbers I phone. How can I avoid these messages?

Hi Travis

We have picked up that there this issue originating from the Upstream Network Provider. We have reported it and are awaiting for them to resolve it.


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