I WAS ON THE NEOTEL PREPAID PACKAGE. I DON'T HAVE ANY ACCOUNTS OR EVEN ACCOUNT DETAILS. MY NEOTEL NUMBER IS 011 0396898. HOW DO I PORT MY NEOTEL NUMBER?
I had a Neotel pre-paid phone, a service that ended on the 28th June, is there any chance of being able to port that number or would I be better off purchasing a new 011 number?
You, wont be able to port your Neotel prepaid number.
You will be better off purchasing a new number at a once off R25. Please send a proof of residence for the area chosen to firstname.lastname@example.org.
All I get from this email address is:
This email channel will only cater for tickets relating to Billing and Porting, technical enquiries will be automatically closed.
That is a automated response, I have received your ticket.
Thank you for your mail.
Please follow the link below which guides you through the porting process and procedure.
Once you have signed up you will receive a welcome mailer with your TMS login credentials.
Link to our signup page: https://www.freshphone.co.za/sign-up/
I have attached a freshphone signup guide to assist as well.
I have already signed up. I don't have proof of my neotel number. Neotel is not helpful at all. How will my number be verified?
Please send a mail to email@example.com. They will assist you