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Please click here for the Steps. To port it is R135 ex VAT. Porting process can take anything from 7 - 21 working days
I m also on neotel prepaid and dont have invoice. what must I do or submit
You can use your Neotel Welcome mailer as your proof of ownership.
Request your P000... account number from Neotel and insure you have this filled in on your port application.
Once you have this information please follow the porting instructions below:
To start the porting process please login to your TMS: https://tms.freshphone.co.za/
- Select your account
- Select DID manager on the Right hand panel
- Select DID Manager
- Select "Port my geographical number"
- Follow the prompts and complete the porting application form
- Upload all documents and submit your submission.
Please DO NOT cancel your line with your current provider, only cancel it once the port has been successful, The provider will receive a port out notification and they should automatically cancel your line, however always best to follow up with a call to them to confirm the cancellation on the line.
We cannot port a cancelled/suspended line.
Porting takes between 7-21 days.
Porting to Freshphone cost R155.25 including Vat.
If you need help, please send an email to firstname.lastname@example.org.