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Cancelled account but still receiving calls

Ané Pienaar

started a topic almost 2 years ago

I cancelled my account in respect of one number and registered another number however I am still receiving calls from the old number which redirects to my cellphone.

How do I shut down that number completely?

2 Comments

Fresh Man

said almost 2 years ago

Hi Ane

You can log into your TMS for that number and click remove account. You can also turn off the forward to your mobile number. What are the last 2 digits of the account in question? I see 3 for your name

Fresh Man

said almost 2 years ago

Hi Ane

It should be resolved.