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Number porting - how do I know if my request is being actioned by Freshphone?

Hi All,

I completed RICA, paid R150 and completed the Telkom porting process on Freshphone on Tuesday, 12 March.

The last correspondence I received was on 12 March with a copy of the signed RightSignature document for the porting request. 

I have not received any correspondence from FreshPhone if they are proceeding with the number porting, when this is scheduled to take place, etc.

How do I know if anything is being done?

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