How can we help you today?

Start a new topic
Discussions Fresh PHONE Forum Getting Started and Settings

Help with setting up the Grandstream HT802 apa

Anyone have experience with setting up the HT802? I watched the video on the HT801, which I presume is fairly similar. After entering my details and port settings, when I return to the apa main screen, the port remains ‘not registered’ and I cannot make or receive calls Thanks
1 person has this question
1 Comment

I believe the 801 and 802 are the same only the 802 has 2 FXO ports. Please could you try using the freshphone app on your WiFi to determine if the issue is not with how SIP is handled through your router and or ISP. If the freshphone app works then its likely a config issue on the ATA adapter but the video does cover all the important settings.

Login or Signup to post a comment
More topics in Getting Started and Settings
See all 140 topics