Liquid error: undefined method `name' for nil:NilClass
I believe the 801 and 802 are the same only the 802 has 2 FXO ports. Please could you try using the freshphone app on your WiFi to determine if the issue is not with how SIP is handled through your router and or ISP. If the freshphone app works then its likely a config issue on the ATA adapter but the video does cover all the important settings.
Dr Matt Young
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