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International calls

Hi there, Are international calls blocked from being received? We are trying to receive a call from the UK and they are not managing to get through to our 087 number. I know that 087 numbers can recieve international calls, we have multiple voip accounts from VOX etc. Please can you unblock international calls on our account we had transferred to the new email address yesterday. Kind regards
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Hi Janice,

Please advise on the email address you used to register to Freshphone, I can't seem to find your account. 

Thank you. 

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