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IP being blocked / unable to register

My IP is being blocked again:


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I do not know why the old forum post was deleted: http://help.freshphone.co.za/discussions/topics/1700001208 (see: screenshot)

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Nothing changed on my side. Support will accuse me of using wrong credentials but nothing changed:


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Why is freshphone not competent enough to solve this issue? Why was my old topic deleted?


Thanks , i have no idea what i done, or how, but its working now :)

i am however battling with the tms site, extremely slow


I am aware of some performance issues on the TMS, it should be better now though.

Hi @FreshMan 



urgent help needed pls :)



our outgoing line with your service has been running along for almost a month, no issues, and suddenly today(without any changes), my server seems to be blocked from accessing your server :(

All sorted!

Thank you very much for all your assistance and patience , good service is very scarce these days


for anyone having a similar weird issue with freepbx and service suddenly offline / getting blocked, we had to add a fromuser tag on our outbound calls, as it was being presented to FreshPhone as *

My IP seems to have become blocked.


All was working fine.


I registered for a second account and used the incorrect password.

Now my IP address seems to have been blacklisted / blocked on sip1.freshphone.co.za

My public IP address is: 154.66.155.183

How long before "fail2ban" removes the block?

Can you investigate & advise.

 

"fail2ban" seems to have removed the block / expired the block.
All working again.
Thanks

Hi Alberto


The Blacklisting of IP's is cleaned out every 8 hours

Hi, have registered for the fresh phone status showing not activated.  I am also trying to port my Neotel number nothing seems to work.  This is frustrating as you offered a service but there is no consultant to help. Billing details and payment details do not work either.

Hi Sherona


Send a mail to our consultants on help@freshphone.co.za

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